Ledger has used different parameters for either or both of the 3rd and 4th The second (888) is the number for Neo, and as I have suggested I believe The first parameter (44) would appear to be standard for most crypto's, The recovery tool for Neo, which you know? WilburT55 To find your private key you need to find the public key using
Maybe that's like 'swearing in the church', but it's what I'd do.
#Neon wallet empty update#
Then updating the Ledger software was not enough: had to update the NEO software as well.īut for me, I may buy a few NEO again, but I will keep them on an exchange. It made me rather nervous as I didn't know I had to update, it was all new to me. If you do want to use a Ledger, then I strongly advise you to regularly update the software of your Ledger as well as the NEO software. Yes, exchanges can be hacked, but it appears that one can lose NEO as well using a Ledger. IF I buy NEO, I would not keep them save using my Ledger, but I would keep them on an exchange. I did this to prevent it from happening again: I sold my NEO and bought some BTC instead.īut I guess you want to keep your NEO, so this is what I would do next time:
#Neon wallet empty how to#
and that might cause a problem because my PC uses Windows 7 ? Can anyone give some advice that even I can understand on how to not become one of the people with a problem? Peter I seem to understand I might have to update the NEO/NEON wallet and I seem to understand that i might have to update the Nano S software. I have some NEO that appeared on the Nano S app. Could we have some advice on PREVENTING a problem? I have a Nano S that I haven't used in over a month. Hi Right now, all the efforts of this thread are directed to SOLVING a problem. That is just the ones we have heard about. I have read that over 3000 Neo has been lost to this "undocumented feature" The others will appreciate it, I am sure. Tell me what more I can do to keep the community involved in finding the solution. I have 108 Neo, to donate to the community, as a reward fund, when the solution is found. Is this a matter of Who pays for the research? I would like to hear Ledger has looked into this kind of possibility.ĭoes the CityOfZion community, have specialist in the Ledger security settings, willing to consider this? With my limited experience, I know not, how to test or search this kind of theory. the symptoms are just like there is a "passphrase" wallet just waiting for us to access.Īm I too far outside the box, for this to be possible? I did "not" do any of the steps to set up a passphrase. I have been conferring with others who have suffered loss due to this fluke. (I have reinstalled it back to 0.0.9) When I run my 24 Ledger phrase, through, it now returns the third public key at the top of the list.ĪTTENTION: All who suffered this loss join this conversation here, Let us all compare notes, so we can get to the bottom of what happened. Even if I uninstall ver 0.0.9 and reinstall 0.0.7, I get the third key. I have uninstalled the Neon wallet and reinstalled, still the third public key. That makes three, the one that got the Neo, the new one I had the next morning, and the one I have now. To add chaos to the problem On Jan 10, I upgraded to the Neon wallet from 0.0.7 to 0.0.9.
Where can we go to find the answer to recover the missing Neo? There is more than just a couple of us. My "bullion/Neo" in the car/wallet is still lost. I feel like it is something else that blew up like a car. Simmilarly, imagining ways a car can explode is not helpful, when trying to find why a specific car exploded in a specific way.īest I can do at this point is to warn people that at some point, their car may explode, and they better test their recovery process at least once before putting more than 2 NEO in any address. I quote him here:įinding the defect that caused your car to explode is not the same thing as un-exploding your car. The person who posted that thread invited me to "" We are getting referred back here.Ĭoranos got involved in that discussion, and finally gave up. In my search for support, I found my way here on gethub. That makes two public keys, and only one being addressed by Neon wallet attached to Ledger. After more examination, I realized, the public key was different. The next morning, I opened the Neon wallet to check it out. After connecting to Ledger Nano S, I transferred 108 Neo from the Bittrex exchange, using copy/paste of public key in Neon wallet.I kept the wallet open until I saw the transaction complete. On December 22, I installed Neon Wallet 0.0.7. Hopefully we can get Neo and Ledger to join the support, instead of claim 3rd party software. I ask all that experienced this problem, join this thread so we can compare notes. I came from - to make this post.We need support.
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